Wharton Business Radio

Knowledge@Wharton: November 15, 2018

Host Dan Loney is joined by M. Kit Delgado (Assistant Professor of Emergency Medicine and Epidemiology, Perelman School of Medicine, University of Pennsylvania), Gad Allon (Jeffrey A. Keswin Professor, Professor of Operations, Information and Decisions, Director of the Management and Technology Program, University of Pennsylvania), Michelle Egan (Professor, School of International Service; Global Fellow, Wilson Center, American University), Erik Jones (Director of European and Uraisan Studies; Professor of European Studies and International Political Economy, Johns Hopkins University), Mark Cohen (Director of Retail Studies, Columbia University Graduate School of Business), and Barbara Kahn (Patty and Jay H. Baker Professor Professor of Marketing, The Wharton School) on the Thursday, November 15, 2018 edition of Knowledge@Wharton.

Air Date: Thursday, November 15, 2018 on SiriusXM 132

Hosted By

Gad Allon

Air Time: 10:00 am
Featuring: Gad Allon

Michelle Egan and Erik Jones

Air Time: 10:30 am
Featuring: Michelle Egan, Erik Jones

Barbara Kahn and Mark Cohen

Air Time: 11:00 am
Featuring: Mark Cohen, Barbara Kahn

M. Kit Delgado

Air Time: 11:30 am
Featuring: M. Kit Delgado

Featured Guests

M. Kit Delgado

Assistant Professor of Emergency Medicine and Epidemiology, Perelman School of Medicine, University of Pennsylvania

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M. Kit Delgado, MD, MS, is an Assistant Professor of Emergency Medicine and Epidemiology and a practicing trauma center emergency physician.  He leads the Behavioral Science & Analytics For Injury Reduction (BeSAFIR) Lab, which applies data science and behavioral economics for preventing injuries and improving trauma and emergency care.  He has developed a novel line of research leveraging smartphone technology and behavioral economic interventions for injury prevention with a focus on reducing motor vehicle crashes due to distracted and alcohol-impaired driving.  Second, he is testing behavioral economic interventions to promote opioid stewardship for acute and post-operative pain management.  Finally, he conducts health services research to optimize trauma and emergency care systems.  His work is funded by the National Institutes of Health, the U.S. Department of Transportation, and the Agency for Health Care Research and Quality.  He is a Leonard Davis Institute Health Economics (LDI) Senior Fellow and a faculty member in Center for Emergency Care Policy and Research (CECPR), the Center for Health Incentives and Behavioral Economics (CHIBE), the Penn Injury Science Center (PISC), and the Children’s Hospital of Philadelphia Center for Injury Research and Prevention (CIRP).  He is also a member of the National Academies of Sciences, Engineering, and Medicine Committee on Accelerating Progress to Reduce Alcohol-Impaired Driving Fatalities.

 

Twitter- @kit_delgadoMD
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Gad Allon

Jeffrey A. Keswin Professor, Professor of Operations, Information and Decisions, Director of the Management and Technology Program, University of Pennsylvania

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Gad Allon is the Jeffrey A. Keswin Professor and Professor of Operations, Information and Decisions, and the Director of the Management and Technology Program at the University of Pennsylvania.

He received his PhD in Management Science from Columbia Business School in New York and holds a Bachelor and Master degree from the Israeli Institute of Technology.

His research interests include operations management in general, and service operations and operations strategy in particular. Professor Allon has been studying models of information sharing among firms and customers both in service and retail settings, as well as competition models in the service industry. His articles have appeared in leading journals, including Management Science, Manufacturing and Service Operations Management and Operations Research. Professor Allon won the 2011 “Wickham Skinner Early-Career Research Award” of the Production and Operations Management Society. He is the Operations Management Department Editor of Management Science and serves on the editorial board of several journals.

Gad is an award-winning educator, teaching courses on scaling operations and operations strategy and was recently named among the “World’s Top 40 B-School professors under the age of 40.” He has also been an innovative leader in many educational technology initiatives. He is the co-founder of ForClass, a platform that enables professors to drive higher student engagement and accountability in their classrooms. Professor Allon regularly consults firms both on service strategy and operations strategy.

 

Twitter- @g_allon
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Michelle Egan

Professor, School of International Service; Global Fellow, Wilson Center, American University

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Michelle Egan is Professor and Jean Monnet Chair Ad Personam in the School of International Service, American University. She is the author of the recently published book Single Markets: Economic Integration in Europe and the United States (Oxford, 2015).

She is past Chair of EUSA, the European Union Studies Association, the largest professional association focusing on European integration and has received a number of fellowships from Bosch Foundation, German Marshall Fund, Howard Foundation, and European University Institute for her research activities. She is a member of Transworld, a multi- institution project on Transatlantic Relations and Global Governance. Her work focuses on comparative regionalism, trade politics, and global governance.

Major Publications:

-Single Markets: Economic Integration in Europe and the United States (Oxford University Press, 2015)

-‘Compliance in the Single Market’ with Helena Guimaries Business and Politics, April 2013 Volume 14, Issue 4: 1–28

-Research Agendas in EU Studies: Stalking the elephant with Neill Nuen and William Patterson Palgrave Macmillan, 2009

American University – http://www.american.edu/sis/faculty/megan.cfm

Book – https://www.amazon.com/Single-Markets-Economic-Integration-Europe/dp/0199280509
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Erik Jones

Director of European and Uraisan Studies; Professor of European Studies and International Political Economy, Johns Hopkins University

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Erik Jones is Director of European and Eurasian Studies and Professor of European Studies and International Political Economy at the Paul H. Nitze School of Advanced International Studies of the Johns Hopkins University. He is also Senior Research Fellow at Nuffield College in Oxford, United Kingdom. Jones is author of The Politics of Economic and Monetary Union (2002), Economic Adjustment and Political Transformation in Small States (2008), and, together with Dana Allin, Weary Policeman: American Power in an Age of Austerity (2012). His most recent book is a collection of short essays called The Year the European Crisis Ended (2014). He is editor or co-editor of more than twenty books or special issues of journals on topics related to European politics and political economy including The Oxford Handbook of the European Union (2012) and The Oxford Handbook of Italian Politics (2015). Professor Jones teaches on topics in international and comparative political economy with a particular focus on Europe and the transatlantic relationship.

Professor Jones is a frequent commentator on European politics and political economy whose contributions have been published in, among others, Financial Times, New York Times, USA Today, and newspapers and magazines across Europe. He has written extensively on European monetary integration and macroeconomic governance and has been active in public debates about the European response to the global economic and financial crisis. Professor Jones is co-editor of Government and Opposition and he is a contributing editor to the Institute for International and Strategic Studies Journal Survival.

Jones earned his AB at Princeton University (1988) and his MA and PhD at Johns Hopkins SAIS (1990, 1996). Prior to joining the faculty at Johns Hopkins, he worked at the Centre for European Policy Studies, the Central European University and the University of Nottingham. A US citizen, Jones has lived in Europe for the last twenty-five years.

Twitter – @Erik_Jones_SAIS
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Mark Cohen

Director of Retail Studies, Columbia University Graduate School of Business

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Mark A. Cohen has been in the retail business since his graduation from Columbia University in 1971. (MBA ’71, BS Electrical Engineering ’69) He has served over 33 years in the retail industry, 22 of which were in president and chairman/chief executive officer level positions. Most recently he was Chairman/CEO of Sears Canada Inc, Chief Marketing Officer and President of Softlines of Sears Roebuck & Co., Chairman/CEO of Bradlees Inc., and Chairman/CEO of Lazarus Department Stores. He has also held positions with Abraham & Strauss, The Gap, Lord & Taylor, Mervyn’s and Goldsmith’s Department Stores. He has been a Professor at Columbia University’s Graduate School of Business since 2006 and teaches courses in Retailing Leadership, Retail Fundamentals, and a Master Class in Creating a Retail Enterprise. He also serves as an independent consultant to both the retail and consumer products industry. He continues to provide media coverage on the industry to CNBC, Bloomberg, Fox Financial Network, The Wall Street Journal, The New York Times, and Women’s Wear Daily among other outlets.
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Barbara Kahn

Patty and Jay H. Baker Professor Professor of Marketing, The Wharton School

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Barbara E. Kahn returned to The Wharton School in January 2011 to serve as the Patty and Jay H. Baker Professor of Marketing and the Director of the Jay H. Baker Retailing Center. Prior to rejoining Wharton, Barbara served for three and a half years as the Dean and Schein Family Chair Professor of Marketing at the School of Business Administration, University of Miami, Coral Gables, Florida. While Dean at the University of Miami, she launched new global initiatives and academic programs, attracted top faculty from some of the world’s leading business schools to enhance the caliber of the school’s research and teaching, and established new partnerships with the business community. All of these initiatives helped the School rise significantly in the ratings. She also established the Global Business Forum at the University of Miami which brought over 1000 leading business executives and professionals to the campus.

Before becoming Dean at University of Miami, Barbara spent 17 years at The Wharton School as the Dorothy Silberberg Professor of Marketing. She was also Vice Dean and Director of the Wharton Undergraduate program. She was a Senior Fellow of the Leonard Davis Institute and a faculty member of the Graduate Group in the Psychology Department. Before joining the Wharton faculty in 1990, Barbara served on the faculty at the Anderson School of Management at UCLA. She was the Hakuhodo Advertising Agency Visiting Scholar at University of Tokyo in 1993 and a Visiting Academic at the University of Sydney, Australia, in 1996.

Barbara is an internationally recognized scholar on variety seeking, brand loyalty, retail assortment issues and patient decision-making whose research provides marketing managers with a better understanding of the consumer choice process. She has published more than 60 articles in leading academic journals. Between 1982 and 2006, she was the world’s seventh most published author of articles in the most prestigious marketing journals. She co-authored Grocery Revolution: The New Focus on the Consumer, a book that chronicled the dramatically changing supermarket industry and outlined how consumers make choices within the supermarket. In 2013, she published Global Brand Power: Leveraging Branding for Long-Term Growth.

Barbara has been elected president of the Association of Consumer Research, elected president of the Journal of Consumer Research Policy Board and selected as a Marketing Science Institute Trustee. She has been or is area editor at Marketing Science, and associate editor both at the Journal of Consumer Research and Journal of Marketing. She is or has been on the editorial boards of the Journal of Marketing Research, Marketing Science, the Journal of Marketing, the Journal of Consumer Research, the Journal of Behavioral Decision Making and Marketing Letters.

She received her PhD, MBA and MPhil degrees from Columbia University, and a BA in English Literature from the University of Rochester.

Barbara’s latest book is available for purchase “The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption” (Philadelphia: Wharton Digital Press, 2018).

Book – https://wdp.wharton.upenn.edu/book/shopping-revolution/
Full Profile

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