Wharton Business Radio

Leadership in Action: April 11, 2019

Hosts Anne Greenhalgh and Jeff Klein are joined by Ashley Goodall (SVP of Leadership and Team Intelligence, Cisco) and Marcus Buckingham (Founder; Creator of StrengthsFinder, The Marcus Buckingham Company) on the Thursday, April 11, 2019 edition of Leadership in Action.

Air Date: Thursday, April 11, 2019 on SiriusXM 132

Ashley Goodall

Air Time: 7:00 pm
Featuring: Ashley Goodall

Marcus Buckingham

Air Time: 7:00 pm
Featuring: Marcus Buckingham

Featured Guests

Ashley Goodall

SVP of Leadership and Team Intelligence, Cisco


Ashley Goodall is an executive, leadership expert, and author, and has spent his career exploring large organizations from the inside. He looks for the lessons from the real world that help people and teams thrive, and that make work a more human place for all of the humans in it.

His first experiences of teams and leadership were as a student musician and conductor. He was fascinated by the unspoken understanding between people playing together and carried this fascination into the corporate world. He currently serves as the Senior Vice President of Leadership and Team Intelligence (LTI) at Cisco, a new organization he has built to focus entirely on serving teams and team leaders, and which aims to reveal the answers to some of the most challenging questions about work. What is special about the best teams? Why do we follow one leader and not another? How can we make more teams like our best teams, and more leaders like our best leaders?

The new approaches he has pioneered address everything from performance management, to feedback, to team activation technology, to real-time team intelligence, to social network mapping, to strengths-based leadership—and together these challenge much of the conventional wisdom of work today.

Ashley is the co-author, with Marcus Buckingham, of Nine Lies About Work: A Freethinking Leader’s Guide to the Real World (Harvard Business Review Press, April 2019), and of two cover stories in the Harvard Business Review: The Feedback Fallacy, (March/April 2019), and Reinventing Performance Management, (April 2015).

Full Profile

Marcus Buckingham

Founder; Creator of StrengthsFinder, The Marcus Buckingham Company


In a world where efficiency and competency rule the workplace, where do personal strengths fit in?

It’s a complex question, one that intrigued Cambridge-educated Marcus Buckingham so greatly, he set out to answer it by challenging years of social theory and utilizing his nearly two decades of research experience as a Sr. Researcher at The Gallup Organization to break through the preconceptions about achievement and get to the core of what drives success.

The result of his persistence, and arguably the definitive answer to the strengths question, can be found in Buckingham’s trio of best-selling books, First, Break All the Rules (coauthored with Curt Coffman, Simon & Schuster, 1999); Now, Discover Your Strengths (coauthored with Donald O. Clifton, The Free Press, 2001); and The One Thing You Need to Know (The Free Press, 2005), in which the author gives important insights to maximizing strengths, understanding the crucial differences between leadership and management, and fulfilling the quest for long-lasting personal success.

What would happen if men and women spent more than 75% of each day on the job using their strongest skills and engaged in their favorite tasks, basically doing exactly what they wanted to do?

According to Marcus Buckingham (who spent years interviewing thousands of employees at every career stage and who is widely considered one of the world’s leading authorities on employee productivity and the practices of leading and managing), companies that focus on cultivating employees’ strengths rather than simply improving their weaknesses stand to dramatically increase efficiency while allowing for maximum personal growth and success.

If such a theory sounds revolutionary, that’s because it is. Marcus Buckingham calls it the “strengths revolution.”

As he addresses more than 250,000 audiences around the globe each year, Buckingham touts this strengths revolution as the key to finding the most effective route to personal success — and the missing link to the efficiency, competency, and success for which many companies constantly strive.

To kick-start the strengths revolution, Buckingham and Gallup developed the StrengthsFinder exam, which identifies signature themes that help employees quantify their personal strengths in the workplace and at home. Since the StrengthsFinder debuted in 2001, more than 1 million people have discovered their strengths with this useful and important tool.

In his role as author, independent consultant and speaker, Marcus Buckingham has been the subject of in-depth profiles in The New York Times, Fortune, Fast Company, Harvard Business Review, USA Today and is routinely lauded by such corporations as Toyota, Coca-Cola, Master Foods, Wells Fargo, and Disney as an invaluable resource in informing, challenging, mentoring and inspiring people to find their strengths and obtain and sustain long-lasting personal success.

Marcus Buckingham holds a master’s degree in social and political science from Cambridge University and is a member of the Secretary of State’s Advisory Committee on Leadership and Management. He lives with his wife and two children in Los Angeles, CA.

Full Profile

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