Wharton Business Radio

Measured Thoughts: February 11, 2019

Hosts Suneal Bedi and David Reibstein are joined by Mark Riegel (Vice President of Marketing, Russell Stover) and Chris McCann (President and Chief Executive Officer, 1-800-Flowers) on the Monday, February 11, 2019 edition of Measured Thoughts.

Air Date: Monday, February 11, 2019 on SiriusXM 132

Mark Riegel

Air Time: 4:00 pm
Featuring: Mark Riegel

Chris McCann

Air Time: 4:30 pm
Featuring: Chris McCann

Featured Guests

Mark Riegel

Vice President of Marketing, Russell Stover

Chris McCann

President and Chief Executive Officer, 1-800-Flowers

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Chris McCann, President and Chief Executive Officer, of 1-800-FLOWERS.COM is responsible for the company’s operations across all of its brands and businesses. He oversees the company’s strategic, operational and organizational processes, including the development, implementation and execution of annual and longer-term strategic, operating and budget plans.

When Chris’ brother, Jim, bought his first flower shop, Chris, who was still attending school, would come in on weekends to learn about the business and help out in any way that he could. Since joining 1-800-FLOWERS.COM in 1984, Chris has played a pivotal role in helping the company build a reputation as one of the leading ecommerce and omni-channel retailers in the country. He has also become well-known for embracing new customer engagement opportunities in Social and Mobile commerce. He believes strongly in his company’s corporate mantra that their “best product is our customer experience.”

In 2005, as part of Chris’ vision, 1-800-FLOWERS.COM again led change in the floral industry with the launch of its BloomNet Wire Service business, which is designed specifically to help professional florists grow their businesses profitably. More recently, the company has begun offering on-demand delivery to its network of BloomNet florists through a new partnership with Uber. Chris also spearheaded the launch of the company’s Local Artisans program as a way to showcase the creativity of these local florists to millions of 1-800-FLOWERS.COM customers online.

Chris currently serves as Vice Chairman of the Board of IGHL, a facility dedicated to the enrichment of the lives of developmentally disabled adults, a cause that is near to his heart. Smile Farms is a non-profit he helped found with his brother, Jim, that seeks to help developmentally disabled adults find meaningful employment. The five-acre Smile Farm in Moriches, NY currently employs more than 30 developmentally disabled adults (including one of Chris’ older brothers) who grow flowers, plants and food products to be used in their local communities.

Chris also serves on the Advisory Board for Likeable Media and the Board of Advisors for IBM Websphere. Previously, he held director positions at Gizmoz.com, BLUEFLY.com and Neoware Technologies.

Chris earned his Bachelor of Arts in political science from Marist College, where he currently serves on its Board of Trustees. He lives on Long Island with his wife and three children.
Full Profile

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