Sara Toms

Executive Director, Wharton Interactive at The Wharton School; Co-author , The Customer Centricity Playbook
Wharton faculty

Executive Director and co-founder of Wharton Interactive. Coauthor The Customer Centricity Playbook. A demonstrated thought leader in the educational technology field, fueled by a passion to find and develop innovative ways to make every learning environment active, engaging, more meaningful, and learner-centered. Her drive to modernize, transform, and democratize education led Sarah and her team to co-invent simpl.world, an open source simulation framework. She has spent more than twenty years as a leader in the technology sphere, and was an entrepreneur for more than a decade, founding companies that built global CRM, product development, productivity management, and financial systems. In addition, she is coauthor with Peter S. Fader of The Customer Centricity Playbook. She is dedicated to supporting women and girls in the technology field through her work with the Women in Tech Summit and techgirlz.org.

Book –¬†https://wdp.wharton.upenn.edu/book/customer-centricity-playbook/

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Knowledge@Wharton: October 30, 2018 Episode Featured ImageKnowledge@Wharton: October 30, 2018

Executive Director and co-founder of Wharton Interactive. Coauthor The Customer Centricity Playbook. A demonstrated thought leader in the educational technology field, fueled by a passion to find and develop innovative ways to make every learning environment active, engaging, more meaningful, and learner-centered. Her drive to modernize, transform, and democratize educationRead More

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